FREQUENTLY ASKED QUESTIONS

1. BOOKING & RESERVATIONS

Q: How do I book a tour or travel package?
A: You can book online through our website or contact our customer support for assistance.

Q: Can I make changes to my booking after confirmation?
A: Yes, but modifications depend on availability and may incur additional charges.

Q: Do I need to pay the full amount at the time of booking?
A: Some tours require full payment upfront, while others allow partial deposits.

2. PAYMENTS & CANCELLATIONS

Q: What payment methods do you accept?
A: We accept credit/debit cards, PayPal, bank transfers, and other secure payment options.

Q: What is your cancellation policy?
A: Cancellation policies vary per tour. Refunds depend on the notice period given before cancellation.

Q: Are there any hidden charges?
A: No, all costs are transparently listed. Additional charges (taxes, service fees) will be communicated in advance.

3. TRAVEL DOCUMENTS & REQUIREMENTS

Q: Is travel insurance mandatory?
A: Travel insurance is highly recommended for safety and unforeseen circumstances.

Q: What documents do I need to carry?
A: You need a valid passport, visa (if required), ID proof, and tour confirmation details.

4. TRANSPORTATION & ACCOMMODATION

Q: What types of transportation do you provide?
A: We offer flights, buses, private cars, and train bookings depending on the package.

Q: What kind of accommodations do you offer?
A: We provide hotels, resorts, hostels, depending on the package and budget.

Q: Can I choose my preferred hotel?
A: Yes, you can request a specific hotel, subject to availability and additional cost.